Preventing and Dissolving Conflict
Preventing and Dissolving Conflict™ is an interactive program that provides your team members with multiple tools to anticipate, prevent and dissolve conflict in challenging interactions. Differing views, opposing expectations, & misinterpretations can result in workplace conflicts with coworkers, clients and suppliers. Every conflict costs time, energy and money.
By developing a repertoire of skills to choose from participants learn to head off conflicts before they begin, or defuse those already underway. As a result working relationships are smoother, teams get a boost in morale, and organizations get on with the intended focus of work with greater productivity & profitability.
Transforms understanding of causes of conflict
Expands personal power for effective conflict reduction
Uncovers differing behavioral styles
Creates an attitude of positivity
Unveils how conflict escalates
Teaches how to de-escalate conflict
Explores a mutual-gains strategy
Integrates relationship building into everyday work life
Who should attend
Every participant receives a copy of the Preventing & Dissolving Conflict™ manual, an optional copy of the DiSC Profile, and a Pre & Post Assessment.