Operational Auditing: Principles and Techniques for a Changing World - 04 - 05 March 2018 Dubai, UAE


December 16, 2017


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Operational Auditing: Principles and Techniques for a Changing World

Dubai, UAE

04 - 05 March 2018

Operational Auditing: Principles and Techniques for a Changing World

 
Achieving organizational goals requires more than meeting compliance requirements. Financial results often show the impact of operational weaknesses long after they have damaged the organization. To succeed in today’s challenging environment, for-profit and non-profit organizations alike must operate with efficiency and economy in mind. Furthermore, effectiveness is only possible when strategy and execution are aligned, and accountability exists.  In this two-day seminar you will learn proven techniques to audit an organizations operations; verify the alignment of people, processes and systems; and through exercises learn how to apply the new skills acquired.  
 
Attendees will receive a copy of the author’s book Operational Auditing: Principles and Techniques for a Changing World
 
Duration: 2 Days
 
Outline
 
1. Introduction
· Examining the link between financial, compliance and operational audits
· Incorporating operational risks into a risk-based methodology
· Evaluating the effectiveness, efficiency and economy of programs and processes 
· Realigning the checklist auditor’s mindset 
 
2. The Operational Audit
· Examining operational procedures and management’s response to deviations
· Evaluating the tools management uses to set and monitor organizational goals
· Developing and using metrics to monitor performance and risks
· Adapting production concepts to service-based organizations
· Identifying the client’s needs, objectives and concerns
· The 7 Es
 
3. Handling Data
· The importance of data and how to get it
· Key elements of data collection
· Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
· Data Analysis and suggested analytical routines
 
4. Problem Identification
 
· Risk, control or process-related
· Diagnosing the real problem
· Using KPIs and KRIs to identify problems as they emerge
· From symptoms to root causes
 
5. Evaluating How Problems are Being Managed
 
· Workarounds, waste and rework
· Excessive and redundant staffing
· Linking the internal environment to risks and the quality of controls
 
6. Developing Solutions and Recommendations
 
· Trouble-shooting alternatives
· Evaluating alternatives and choosing the best solution
· How to avoid repeating someone else’s mistake
 
7. Quality Control
 
· The importance of quality control for organizational success
· Locating quality issues: prevent or detect
· Flowcharting the current and future states
· Cycle time: Evaluating what is done, who does it and how long it takes
· 5S
· 8 Areas of Waste
 
8. Becoming a Change Agent and Trusted Advisor
· Communicating results
· Being persuasive and overcoming resistance
· Avoiding conflicts of interest as auditor/consultants
 




 

 







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